Shipping Costs and Return Policy

Return Policy

Products may be returned up to 14 days after receipt to the following address:

Sliding Tiger

Dampoortstraat 70

9000 Ghent

Belgium

The consumer pays the costs for the return shipment. The returned products will be refunded upon receipt. The products must not be damaged of course. They can be tried as you would try them in a store. (E.g. with inline skates you are not allowed to go outside to try them out).

If the returned products show damage or clear traces of use, they will not be accepted to be refunded.

If you do not want a refund, but would like a different size or colour, please email us the specifications or let us know it with a written document that you enclose with the products you are returning.

Preferably send an email to retour@slidingtiger.eu stating the tracing code of the returned package. This simplifies and speeds up the administration, because we then know which products are coming.

It is by no means compulsory to state the reason for return, but it is always instructive for us to know why something is returned. (Then we can, for example, refine our advice about choosing the right size).

Please note that products manufactured or composed according to the specifications of the consumer or clearly for a specific person are excluded from the right of withdrawal.

Pick up at the store

During the order and payment procedure, you have the option (during the check-out) to indicate that you will pick up your order at the store. In that case shipping costs will not be charged.

When there is no lockdown, you can pick up the products at will during normal opening hours. During a lockdown, however, you must indicate in the remarks box on the check-out page the date and time of collection (in English, Dutch or French).

Shipping Costs

Hereunder you find the shipping costs in table form.

If you do not find your country in the overview below, please send an email to info@slidingtiger.eu. Either we will make you an offer by mail, or we will add the country to the overview below.

Albania

Shipment Cost
27.99 €

Australia

Shipment Cost
39.99 €

Austria

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	8.46 €

Bahamas (the)

Shipment Cost
36.99 €

Belgium

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.46 €

Brazil

Shipment Cost
29.99 €

Bulgaria

Order Amount	Shipment Cost
order amount above 229.99 €	0.00 €
order amount above 149.99 €	0.99 €
else	7.99 €

Canada

Shipment Cost
33.33 €

Chile

Shipment Cost
39.99 €

China

Shipment Cost
27.27 €

Croatia

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 149.99 €	0.99 €
else	6.99 €

Cyprus

Order Amount	Shipment Cost
order amount above 199.99 €	9.99 €
else	14.99 €

Czech Republic

Order Amount	Shipment Cost
order amount above 229.99 €	0.00 €
order amount above 149.99 €	0.99 €
else	7.99 €

Denmark

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	7.99 €

Egypt

Shipment Cost
49.99 €

Estonia

Order Amount	Shipment Cost
order amount above 299.99 €	0.00 €
order amount above 129.99 €	3.99 €
else	8.49 €

Finland

Order Amount	Shipment Cost
order amount above 199.99 €	13.99 €
order amount above 129.99 €	14.99 €
else	19.49 €

France

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	7.99 €

Georgia

Shipment Cost
47.99 €

Germany

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	7.99 €

Greece

Shipment Cost
19.99 €

Guam

Shipment Cost
99.49 €

Hong Kong

Shipment Cost
34.34 €

Hungary

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

India

Shipment Cost
37.99 €

Indonesia

Shipment Cost
37.45 €

Ireland

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Israel

Shipment Cost
37.99 €

Italy

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Japan

Shipment Cost
29.99 €

Latvia

Shipment Cost
9.95 €

Lithuania

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Luxembourg

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Malta

Shipment Cost
19.99 €

Mexico

Shipment Cost
37.99 €

Netherlands

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

New Zealand

Shipment Cost
34.99 €

Norway

Order Amount	Shipment Cost
order amount above 250.00 €	19.99 €
else	22.04 €

Peru

Shipment Cost
38.75 €

Poland

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Portugal

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Qatar

Shipment Cost
35.45 €

Romania

Shipment Cost
13.82 €

Schwitzerland

Shipment Cost
19.99 €

Serbia

Shipment Cost
28.04 €

Singapore

Shipment Cost
37.30 €

Slovakia

Order Amount	Shipment Cost
order amount above 199.99 €	4.99 €
else	9.99 €

Slovenia

Order Amount	Shipment Cost
order amount above 199.99 €	4.99 €
else	9.99 €

South Korea

Shipment Cost
39.99 €

Spain

Order Amount	Shipment Cost
order amount above 199.99 €	0.00 €
order amount above 129.99 €	0.99 €
else	6.49 €

Sweden

Shipment Cost
9.99 €

Taiwan

Shipment Cost
39.99 €

Thailand

Shipment Cost
38.30 €

Turkey

Shipment Cost
21.99 €

Ukraine

Shipment Cost
28.50 €

United Kingdom

Order Amount	Shipment Cost
order amount above 200.00 €	9.99 €
else	12.99 €

USA

Shipment Cost
39.99 €

Insured Shipping

All your products are shipped insured.

If, for whatever reason, the shipping company should lose the parcel or deliver it incorrectly, we will refund you in full or re-deliver everything, whichever you choose in the (unlikely) event that this should occur. (Contact us by phone or e-mail in that case. See here for our contact details.)