Shipping Costs and Return Policy

Products may be returned up to 14 days after receipt to the following address:

Sliding Tiger

Dampoortstraat 70

9000 Ghent

Belgium

Upon receipt of the returned products you will be refunded. The products must not be damaged of course. They can be tried as you would try them in a store. (E.g. with inline skates you are not allowed to go outside to try them out).

If the returned products show damage or clear traces of use, at least part of the amount will be withheld, depending on the extent of the damage.

If you do not want a refund, but would like a different size or colour, please email us the specifications or let us know it with a written document that you enclose with the products you are returning.

Preferably send an email to retour@slidingtiger.eu stating the tracing code of the returned package. This simplifies and speeds up the administration, because we then know which products are coming.

It is by no means compulsory to state the reason for return, but it is always instructive for us to know why something is returned. (Then we can, for example, refine our advice about choosing the right size).

Hereunder you find the shipping costs in table form.

If you do not find your country in the overview below, please send an email to info@slidingtiger.eu. Either we will make you an offer by mail, or we will add the country to the overview below.

All your products are shipped insured.

If, for whatever reason, the shipping company should lose the parcel or deliver it incorrectly, we will refund you in full or re-deliver everything, whichever you choose in the (unlikely) event that this should occur. (Contact us by phone or e-mail in that case. See here for our contact details.)